If things are not clear or you experience problems be sure to stop and let me know. Please perform all steps in the order they are listed.It is important to not run any tools or take any steps other than those I will provide for you.Please try to match our commitment to you with your patience toward us. First, please keep in mind most of us at BleepingComputer volunteer our assistance for your benefit in your time of need.
If you would allow me to call you by your first name I would prefer to do that. My name is Oh My! and I am here to help you! Now that we are 'friends' please call me Gary.
Greetings Alex102 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.
